8 managed service providers based in Maidstone. Most list help desk / IT support, cybersecurity and cloud / Microsoft 365 / Azure; 4 offer a NOC or monitoring service, 2 a SOC or MDR service and 1 co-managed IT alongside an in-house team. The industries they most often name are education, manufacturing and accounting.
3 publish 24/7 support, 0 extended hours and 2 business hours only; the rest don’t say. 2 publish a per-user price: entry prices run from £25 to £40 a month (median £32.50). Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Maidstone
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
WikiTech · Maidstone has an after-hours line · states a response time (3 min average first response) · publishes a per-user price (from £40 a month) · Google rating 5 from 4 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001
AVAIO · Maidstone publishes business hours support · has an after-hours line · states a response time (response, typically within 2 hours) · publishes a per-user price (from £25 a month) · Google rating 5 from 33 reviews
Nova IT Solutions · Maidstone publishes 24/7 support · Google rating 3.5 from 2 reviews · names SOC 2, Cyber Essentials and Cyber Essentials Plus · holds ISO 27001 · 8 services listed
Vinters IT Ltd · Maidstone Google rating 4.8 from 9 reviews · names Cyber Essentials and ISO 27001 · Microsoft partner badge · holds ISO 27001 · 9 services listed
Pitch Partners · Maidstone publishes business hours support · has an after-hours line · Google rating 5 from 6 reviews · names Cyber Essentials · 10 services listed
Influential Software Services Ltd · Maidstone Google rating 5 from 1 review · names Cyber Essentials, Cyber Essentials Plus and GDPR · Microsoft partner badge · holds Cyber Essentials Plus
Support hours in writing. 5 of 8 here publish their hours (3 24/7), and 4 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 2 state one (25%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are Cyber Essentials (8), Cyber Essentials Plus (5) and ISO 27001 (4). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 5 show a Microsoft partner badge; 2 publish a per-user price. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in Maidstone?
8 MSPs in the directory have their HQ in Maidstone. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Maidstone?
2 of the 8 MSPs here publish a per-user monthly price. The lowest price each publishes runs from £25 to £40 per user a month, with a median of £32.50 (as published; some exclude VAT). Most MSPs quote after a call, so treat these as reference points. See published MSP pricing.
Which MSPs in Maidstone offer 24/7 support?
3 publish 24/7 support, and 4 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in South East England.
Which MSPs in Maidstone offer cybersecurity or a SOC?
Can an MSP in Maidstone work alongside our in-house IT team?
Yes: 1 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in South East England.
Which MSPs in Maidstone specialise in education?
3 name education as an industry they serve; Cyber Essentials is the framework named most often here (8 MSPs). See them in South East England.
What should I check before hiring an MSP in Maidstone?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 2 of 8 MSPs here state a response time on their site.