5 managed service providers based in Eden Prairie. Most list cybersecurity, backup / disaster recovery and networking; 2 offer a NOC or monitoring service, 3 a SOC or MDR service and 1 co-managed IT alongside an in-house team. The industries they most often name are legal, financial services and manufacturing.
0 publish 24/7 support, 1 extended hours and 2 business hours only; the rest don’t say. None publishes a per-user price yet. Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Eden Prairie
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
KLDiscovery Ontrack · Eden Prairie publishes business hours support · states a response time (response within 4 hours) · Google rating 4.8 from 775 reviews · names HIPAA, PCI DSS and SOC 2 · holds SOC 2
Uptime Legal · Eden Prairie publishes extended hours support · has an after-hours line · Google rating 4.8 from 161 reviews · names SOC 2 · 8 services listed
Department Q LLC · Eden Prairie publishes business hours support · Google rating 5 from 4 reviews
Support hours in writing. 3 of 5 here publish their hours (0 24/7), and 1 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 1 state one (20%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are PCI DSS (2), SOC 2 (2) and GDPR (1). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 0 show a Microsoft partner badge. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in Eden Prairie?
5 MSPs in the directory have their HQ in Eden Prairie. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Eden Prairie?
None of the MSPs here publishes a per-user price yet; they quote after a call. See published MSP pricing for what MSPs elsewhere charge.
Which MSPs in Eden Prairie offer 24/7 support?
0 publish 24/7 support, and 2 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in Minnesota.
Which MSPs in Eden Prairie offer cybersecurity or a SOC?
Can an MSP in Eden Prairie work alongside our in-house IT team?
Yes: 1 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in Minnesota.
Which MSPs in Eden Prairie specialise in legal?
3 name legal as an industry they serve; PCI DSS is the framework named most often here (2 MSPs). See them in Minnesota.
What should I check before hiring an MSP in Eden Prairie?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 1 of 5 MSPs here state a response time on their site.