5 managed service providers based in East Syracuse. Most list help desk / IT support, cybersecurity and cloud / Microsoft 365 / Azure; 3 offer a NOC or monitoring service, 4 a SOC or MDR service and 3 co-managed IT alongside an in-house team. The industries they most often name are manufacturing, healthcare and legal.
3 publish 24/7 support, 0 extended hours and 0 business hours only; the rest don’t say. None publishes a per-user price yet. Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in East Syracuse
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
ACC Technical Services · East Syracuse Google rating 4.9 from 21 reviews · names HIPAA, CMMC and NIST · 13 services listed
The Garam Group · East Syracuse publishes 24/7 support · states a response time (response in less than 2 hours) · Google rating 4.9 from 62 reviews · names HIPAA, NIST and PCI DSS · 11 services listed
Bent Ear Technology Partners · East Syracuse publishes 24/7 support · names HIPAA, FINRA and FTC Safeguards · 10 services listed
Growth Mode Technologies · East Syracuse publishes 24/7 support · Google rating 3.7 from 6 reviews · names HIPAA and PCI DSS · 12 services listed
Local IT Dept · East Syracuse Google rating 5 from 2 reviews · names HIPAA · 8 services listed
Support hours in writing. 3 of 5 here publish their hours (3 24/7). Ask who answers at night, and whether that’s the same team.
A response time. Only 1 state one (20%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are HIPAA (5), PCI DSS (3) and FINRA (2). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 0 show a Microsoft partner badge. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in East Syracuse?
5 MSPs in the directory have their HQ in East Syracuse. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in East Syracuse?
None of the MSPs here publishes a per-user price yet; they quote after a call. See published MSP pricing for what MSPs elsewhere charge.
Which MSPs in East Syracuse offer 24/7 support?
3 publish 24/7 support, and 3 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in New York.
Which MSPs in East Syracuse offer cybersecurity or a SOC?
Can an MSP in East Syracuse work alongside our in-house IT team?
Yes: 3 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in New York.
Which MSPs in East Syracuse specialise in manufacturing?
4 name manufacturing as an industry they serve; HIPAA is the framework named most often here (5 MSPs). See them in New York.
What should I check before hiring an MSP in East Syracuse?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 1 of 5 MSPs here state a response time on their site.