MSP-US-NY-THE-GARAM-GROUP
The Garam Group
Managed service provider · East Syracuse, New York
Founded 200024/7
Last checked 8 Nov 2026 · 31 sourced facts
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“Trusted IT support for Syracuse and Central New York businesses. Garam Group delivers 3.5-minute response times and plain-English tech help. Get started today.”reported by the company · garamgroup.com · 8 Nov 2026
- Staff / size
- –
- Founded
- 200026 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 1
- Stack tools
- 3
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecurityWebrootSiteDNSFilterSite
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.garamgroup.com · 8 Nov 2026 |
| Webroot | named on their site · garamgroup.com · 8 Nov 2026 |
| DNSFilter | named on their site · garamgroup.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · garamgroup.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From garamgroup.com/sd-wan, garamgroup.com/network-cybersecurity, garamgroup.com/it-solutions. Empty squares: not found on their pages.
Compliance frameworks named: HIPAANISTPCI DSSFINRA
3Industries served
| Client size targeted | “SMBs”reported by the company · garamgroup.com · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /manufacturing.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · garamgroup.com · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · garamgroup.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | in-house (not outsourced)reported by the company · garamgroup.com · 8 Nov 2026 |
| Outsourcing (as published) | Says it does not outsourcereported by the company · garamgroup.com · 8 Nov 2026 |
| Response time (as published) | response in less than 2 hoursreported by the company · garamgroup.com · 8 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 6522 Basile Rowe, East Syracuse, NY 13057Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | The Garam GroupGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 315-470-2106Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.9 / 5 from 62 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | 100+reported by the company · garamgroup.com · 8 Nov 2026 |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 3 stack tools found vs a median of 1 across 8,920 fully researched US MSPs.
- 11 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2000Foundedtheir site’s structured data · garamgroup.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in East Syracuse
ACC Technical ServicesEast Syracuse · 11–50 staff
BrightWorks ITPoughkeepsie · 11–50 staff
The ProActive Technology GroupGreenvale · 51–200 staff
StoredTechAlbany · 51–200 staff
LI Tech SolutionsHuntington
B&L PC Solutions, IncHauppauge · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in East Syracuse · all MSPs in New York · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 13 public pages read.
Pages we read
- www.garamgroup.com/?utm_source=gbp&utm_medium=gbp&utm_campaign=gbp_organic
- www.garamgroup.com/why-choose-us
- www.garamgroup.com/meet-our-team
- www.garamgroup.com/sd-wan
- www.garamgroup.com/service-desk
- www.garamgroup.com/it-solutions
- www.garamgroup.com/cloud-computing-office-365
- www.garamgroup.com/financial
- www.garamgroup.com/manufacturing
- www.garamgroup.com/support
- www.garamgroup.com/network-cybersecurity
- www.garamgroup.com/it-security-assessments
- www.garamgroup.com/what-our-clients-say
Anything not found stays empty. We never guess. Spot an error? Correct it.