MSP-GB-WES-ARC-IT-SOLUTIONS
ARC IT Solutions
Managed service provider · Stoke-on-Trent, West Midlands
Founded 200324/7
Last checked 7 Nov 2026 · 20 sourced facts
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“Reliable technology support for your business ARC IT Solutions provides telephone, email, remote and onsite support, taking ownership of technology problems through to resolution. We are the region’s”reported by the company · arcitsolutions.co.uk · 7 Nov 2026
- Staff / size
- –
- Founded
- 200323 yrs
- Offices
- 1
- Services
- 8of 13
- Industries
- 0
- Stack tools
- 0
- Certifications
- 2
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (not found)
- AI services (not found)
From arcitsolutions.co.uk/it-services/, arcitsolutions.co.uk/cloud-services/, arcitsolutions.co.uk/it-support/. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | “SME”reported by the company · arcitsolutions.co.uk · 7 Nov 2026 |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · arcitsolutions.co.uk · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · arcitsolutions.co.uk · 7 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Thornton House, Cemetery Rd, Stoke-on-Trent ST4 2DL, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | ARC IT SolutionsGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | ARC I.T. SOLUTIONS LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Companies House | 04951394 · Active · SIC 62020 Information technology consultancy activities · incorporated 3 November 2003public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 1782 200987Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Arc It Solutions Group Limited (15190450)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 5 / 5 from 13 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | ISO 27001 · ISO 9001reported by the company · arcitsolutions.co.uk · 7 Nov 2026 |
- size not published
- 0 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 8 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2003Foundedreported by the company · arcitsolutions.co.uk · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Stoke-on-Trent
HOBB COMPUTER SERVICES LTDStoke-on-Trent · 1–10 staff
VIPRE Security GroupStoke-on-Trent · 201–500 staff
Telexico CommunicationsWolverhampton
FifosysWolverhampton · 51–200 staff
FirstNet Direct LtdTamworth
Superfast ITStourbridge · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Stoke-on-Trent · all MSPs in West Midlands · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 11 public pages read.
Logo: from arcitsolutions.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.arcitsolutions.co.uk/
- www.arcitsolutions.co.uk/about-us/
- www.arcitsolutions.co.uk/it-support/
- www.arcitsolutions.co.uk/it-services/
- www.arcitsolutions.co.uk/cloud-services/
- www.arcitsolutions.co.uk/it-support/support-agreements/
- www.arcitsolutions.co.uk/contact/
- www.arcitsolutions.co.uk/about-us/vacancies/
- www.arcitsolutions.co.uk/it-support/changing-it-support-providers/
- www.arcitsolutions.co.uk/cyber-security/
- www.arcitsolutions.co.uk/about-us/testimonials/
Anything not found stays empty. We never guess. Spot an error? Correct it.