DS-GB-STOKE-ON · City listRev. 9 Nov 2026

MSPs in Stoke-on-Trent, West Midlands

15 managed service providers based in Stoke-on-Trent. Most list help desk / IT support, cybersecurity and cloud / Microsoft 365 / Azure; 8 offer a NOC or monitoring service, 2 a SOC or MDR service and 0 co-managed IT alongside an in-house team. The industries they most often name are education, healthcare and accounting.

5 publish 24/7 support, 2 extended hours and 0 business hours only; the rest don’t say. None publishes a per-user price yet. Filter this list by service, stack, industry, size or 24/7 support.

Start here

Good places to start in Stoke-on-Trent

The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.

Services

Find by service in West Midlands

Before you sign

What to check

  • Support hours in writing. 7 of 15 here publish their hours (5 24/7), and 3 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
  • A response time. Only 1 state one (7%). Ask for it in the contract, by priority.
  • Security and compliance. The frameworks named most here are Cyber Essentials (5), GDPR (3) and SOC 2 (3). Naming a framework isn’t a certification: ask for the audit report or certificate.
  • Partner status and price. 3 show a Microsoft partner badge. Ask what’s included per user and what’s billed hourly.

Each fact on a profile links to its source and date. How we check · Published MSP pricing

15MSPs

VIPRE Security Group logo

VIPRE Security Group

Stoke-on-Trent, West Midlands · UK

Support
24/7
Size
201–500
Facts
27

ConnectWise PSAZendeskFreshservice / FreshdeskServiceNowConnectWise Automate

ICTn Ltd logo

ICTn Ltd

Stoke-on-Trent, West Midlands · UK

Support
–
Size
–
Facts
25

Zoho DeskSophosFortinet3CX

ACC-IT Services Ltd logo

ACC-IT Services Ltd

Stoke-on-Trent, West Midlands · UK

Support
–
Size
–
Facts
24

SplashtopWebrootUbiquiti UniFi

Nexclowd logo

Nexclowd

Stoke-on-Trent, West Midlands · UK

Support
–
Size
1–10
Facts
23
BItzUK logo

BItzUK

Stoke-on-Trent, West Midlands · UK

Support
24/7
Size
–
Facts
19

SyncroScreenConnectUbiquiti UniFi3CX

NGL Technology logo

NGL Technology

Stoke-on-Trent, West Midlands · UK

Support
–
Size
1–10
Facts
19

AteraSplashtop

Transparent IT logo

Transparent IT

Stoke-on-Trent, West Midlands · UK

Support
24/7
Size
–
Facts
16

Freshservice / FreshdeskMimecastDatto (product not named)

FAQMSPs in Stoke-on-Trent: common questions

How many managed service providers are in Stoke-on-Trent?
15 MSPs in the directory have their HQ in Stoke-on-Trent. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Stoke-on-Trent?
None of the MSPs here publishes a per-user price yet; they quote after a call. See published MSP pricing for what MSPs elsewhere charge.
Which MSPs in Stoke-on-Trent offer 24/7 support?
5 publish 24/7 support, and 4 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in West Midlands.
Which MSPs in Stoke-on-Trent offer cybersecurity or a SOC?
14 list cybersecurity services and 2 a SOC, MDR or managed detection service. See MSPs with a SOC or MDR service in West Midlands or all with cybersecurity in West Midlands.
Which MSPs in Stoke-on-Trent specialise in education?
3 name education as an industry they serve; Cyber Essentials is the framework named most often here (5 MSPs). See them in West Midlands.
What should I check before hiring an MSP in Stoke-on-Trent?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 1 of 15 MSPs here state a response time on their site.
Nearby

More MSPs in West Midlands

All MSPs in West Midlands · All UK regions

Nearby

MSPs near West Midlands

Many MSPs work across state and regional lines, so a provider next door may cover you too.