CTS

1Stack: the tools we found

• PSA / ticketingnot found
• RMMnot found
• Remote accessScreenConnectDNS
• Documentationnot found
• Securitynot found
• Backupnot found
• MailMicrosoft 365DNS
• NetworkingSonicWallSiteCisco MerakiSiteUbiquiti UniFiSite
• DistributorTD SYNNEXSiteIngram MicroSite

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

2Services coverage

• Help desk / IT support (offered)
• Co-managed IT (offered)
• NOC / monitoring (offered)
• SOC / MDR (offered)
• Cybersecurity (offered)
• Cloud / Microsoft 365 / Azure (offered)
• Backup / disaster recovery (offered)
• Compliance (offered)
• VoIP / UCaaS (offered)
• Networking (offered)
• IT procurement (offered)
• vCIO / consulting (offered)
• AI services (offered)

From charterts.com/it-support/, charterts.com/managed-it/. Empty squares: not found on their pages.

Compliance frameworks named: HIPAACMMCNISTPCI DSSSOC 2ISO 27001FTC Safeguards

3Industries served

LegalpageReal estate / propertypage

From the MSP’s industry pages and case studies. Sources: /legal-law-firm-it/, /real-estate-it-services/.

4Support model

5Location and company

6Size, certifications and peers

7Timeline

1. 2010Foundedreported by the company · linkedin.com · 7 Nov 2026
2. 2024MSP 501reported by the company · charterts.com · 7 Nov 2026
3. 2024MSP 500reported by the company · charterts.com · 7 Nov 2026

Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.

8Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

9Nearby and similar MSPs in Connecticut

• NSINaugatuck · 51–200 staff
• CompassMSPHartford · 201–500 staff
• Charles ITMiddletown · 51–200 staff
• VancordMilford · 51–200 staff
• Universal ConnectivityWest Hartford · 11–50 staff
• FNFlagship Networks Inc.Shelton · 51–200 staff

Same town first, then similar size, stack and services. More: all MSPs in Connecticut · other MSPs offering help desk / it support.

10Revision history and sources

Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 18 public pages read.

Logo: from charterts.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Anything not found stays empty. We never guess. Spot an error? Correct it.