MSP-US-NC-CW-IT-SUPPORT
CW IT Support
Managed service provider · Wilmington, North Carolina
11–50 staffFounded 201424/7
Website cwitsupport.comLinkedIn
Last checked 7 Nov 2026 · 28 sourced facts
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“CW IT Support provides managed IT services, cyber security, VoIP, cloud, and AI solutions for businesses across Wilmington, Jacksonville, Charlotte, Raleigh, and Winston-Salem, NC. Call (910) 726-1595.”reported by the company · cwitsupport.com · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 201412 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 3
- Stack tools
- 0
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · cwitsupport.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From cwitsupport.com/ai-solutions, cwitsupport.com/co-managed-it, cwitsupport.com/cyber-security/. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCPCI DSS
3Industries served
HealthcarepageManufacturingpageConstructionpage
| Client size targeted | “10-200 employees”reported by the company · cwitsupport.com · 7 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare-wellness/, /manufacturing-equipment/, /construction-firms.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · cwitsupport.com · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · cwitsupport.com · 7 Nov 2026 |
| After-hours / emergency line | yesreported by the company · cwitsupport.com · 7 Nov 2026 |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 5500 Market St Ste 100B, Wilmington, NC 28405Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Jacksonville, NCreported by the company · cwitsupport.com · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | CW IT SupportGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | CW IT Supporttheir site’s structured data · cwitsupport.com · 7 Nov 2026 |
| Phone (switchboard) | +1 910-971-0321Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.9 / 5 from 138 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 37% of the 79 MSPs in North Carolina with a known size.
- 0 stack tools found vs a median of 1 across 5,074 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2014Foundedreported by the company · cwitsupport.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Wilmington
Earney ITWilmington · 1–10 staff
Velocity TechWilmington · 1–10 staff
Netsafe SolutionsMatthews · 11–50 staff
Benchmark Network SolutionsDurham · 11–50 staff
ITScoDurham · 11–50 staff
Network EssentialsCharlotte · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Wilmington · all MSPs in North Carolina · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 16 public pages read.
Logo: from cwitsupport.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.cwitsupport.com/
- www.cwitsupport.com/our-team
- www.cwitsupport.com/ai-solutions
- www.cwitsupport.com/co-managed-it
- www.cwitsupport.com/managed-it-services
- www.cwitsupport.com/contact-us
- www.cwitsupport.com/construction-firms
- www.cwitsupport.com/healthcare-wellness/
- www.cwitsupport.com/manufacturing-equipment/
- www.cwitsupport.com/careers
- www.cwitsupport.com/cyber-security/
- www.cwitsupport.com/cmmc-compliance/
- www.cwitsupport.com/our-clients
- www.cwitsupport.com/2026/07/28/take-back-your-time-with-technology/
- www.cwitsupport.com/2026/04/27/spring-cleaning-for-your-technology/
- www.cwitsupport.com/wilmington-it-support
Anything not found stays empty. We never guess. Spot an error? Correct it.