MSP-US-MI-RIVERVIEW-SERVICE
Riverview Service
Managed service provider · Grand Rapids, Michigan
51–200 staffFounded 1980
Website kgroupcompanies.comLinkedIn
Last checked 8 Nov 2026 · 25 sourced facts
Is this your MSP? Claim or correct it · Remove listing or logo · Badge
“Most systems were never designed to work together. Discover how to unify IT, physical security, and operations into one accountable strategy. Gain control, reduce risk, and move forward with clarity.”reported by the company · kgroupcompanies.com · 8 Nov 2026
- Staff / size
- 51–200
- Founded
- 198046 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 4
- Stack tools
- 2
- Certifications
- 0
- Support
- Business hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecurityBarracudaSite
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.kgroupcompanies.com · 8 Nov 2026 |
| Barracuda | named on their site · kgroupcompanies.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From kgroupcompanies.com/what-we-do/technology-services, kgroupcompanies.com/what-we-do, kgroupcompanies.com/what-we-do/master-integration. Empty squares: not found on their pages.
Compliance frameworks named: HIPAA
3Industries served
HealthcarepageManufacturingpageEducationpageProfessional servicespage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /who-we-serve/healthcare, /who-we-serve/manufacturing, /who-we-serve/education, /who-we-serve/professional-services.
4Support model
Published hours: M–F 8am–5pm (local time)
| Support hours | Business hoursreported by the company · kgroupcompanies.com · 8 Nov 2026 |
|---|---|
| Published hours | M–F 8am–5pmreported by the company · kgroupcompanies.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · kgroupcompanies.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 678 Front Ave NW Ste 003, Grand Rapids, MI 49504Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | Serving West Michigan and nationwide since 1980.reported by the company · kgroupcompanies.com · 8 Nov 2026 |
| Trading name | Riverview ServiceGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 616-235-6860Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 5 / 5 from 19 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 77% of the 57 MSPs in Michigan with a known size.
- 2 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1980Foundedtheir site’s structured data · kgroupcompanies.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Grand Rapids
Fusion ITGrand Rapids · 11–50 staff
Real IT SolutionsGrand Rapids · 11–50 staff
The KR GroupGrand Rapids · 11–50 staff- West Michigan Tech ServicesGrand Rapids
Arbora Managed ITGrand Rapids · 1–10 staff
Proactive Technology ManagementBingham Farms · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Grand Rapids · all MSPs in Michigan · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 16 public pages read.
Logo: from kgroupcompanies.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.kgroupcompanies.com/
- www.kgroupcompanies.com/who-we-are
- www.kgroupcompanies.com/who-we-are/testimonials
- www.kgroupcompanies.com/what-we-do
- www.kgroupcompanies.com/what-we-do/master-integration
- www.kgroupcompanies.com/what-we-do/technology-services
- www.kgroupcompanies.com/contact
- www.kgroupcompanies.com/who-we-serve
- www.kgroupcompanies.com/who-we-serve/education
- www.kgroupcompanies.com/who-we-serve/healthcare
- www.kgroupcompanies.com/who-we-serve/manufacturing
- www.kgroupcompanies.com/resources/technology-news
- www.kgroupcompanies.com/careers
- www.kgroupcompanies.com/careers/field-service-technician
- www.kgroupcompanies.com/support
- www.kgroupcompanies.com/what-we-do/physical-security-solutions
Anything not found stays empty. We never guess. Spot an error? Correct it.