MSP-GB-NOR-HIGH-TIDE-GROUP
High Tide Group
Managed service provider · Hartlepool, North East England
Last checked 8 Nov 2026 · 33 sourced facts
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“Independent IT support, cybersecurity, broadband and phone systems for businesses across the UK. No jargon, no inflated prices. Based in Hartlepool.”reported by the company · hightidegroup.net · 8 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 10of 13
- Industries
- 5
- Stack tools
- 1
- Certifications
- 3
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMAteraDNS
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Atera | detected (public DNS) · support.hightidegroup.net · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · hightidegroup.net · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (not found)
From hightidegroup.net/it-support, hightidegroup.net/it-security, hightidegroup.net/public-sector. Empty squares: not found on their pages.
Compliance frameworks named: SOC 2Cyber EssentialsCyber Essentials PlusISO 27001GDPR
3Industries served
DentalpageManufacturingpageGovernment / public sectorpageEnergy & utilitiespageLife sciencespage
| Client size targeted | “small businesses”reported by the company · hightidegroup.net · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /dental, /industrial, /public-sector.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | UK-basedreported by the company · hightidegroup.net · 8 Nov 2026 |
| Response time / SLA | not published |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Greenbank, Stranton, Hartlepool TS24 7QT, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | High Tide GroupGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | High Tide Consulting Ltdreported by the company · hightidegroup.net · 8 Nov 2026 |
| Companies House | 06602595 · Active · SIC 62020 Information technology consultancy activities · incorporated 27 May 2008public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1429 818332Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@hightidegroup.netreported by the company · hightidegroup.net · 8 Nov 2026 |
| Ownership | Corporate parent (Companies House) High Tide Group Holdings Limited (12206629)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 5 / 5 from 1 reviewGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | ISO 27001 · ISO 9001 · Cyber Essentials Plusreported by the company · hightidegroup.net · 8 Nov 2026 |
- size not published
- 1 stack tool found vs a median of 2 across 2,540 fully researched UK MSPs.
- 10 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in North East England
MSC IT SolutionsHartlepool · 11–50 staff
NETECH IT SOLUTIONS LTDNewcastle upon Tyne · 1–10 staff- Genius Computing LimitedNewcastle upon Tyne
Atlas Cloud LtdNewcastle upon Tyne · 11–50 staff
ITC ServiceHebburn · 51–200 staff
Razorblue GroupStockton-on-Tees · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in North East England · other MSPs offering help desk / it support.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 8 public pages read.
Logo: from hightidegroup.net, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.