MSP-US-NC-NET-FRIENDS-INC
Net Friends, Inc.
Managed service provider · Durham, North Carolina
51–200 staffFounded 199724/7
Website netfriends.comLinkedIn
Last checked 7 Nov 2026 · 31 sourced facts
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“Managed IT services in Durham & Raleigh for small businesses. Fast response times, proactive cybersecurity, and strategic IT guidance—with unexpectedly friendly support.”reported by the company · netfriends.com · 7 Nov 2026
- Staff / size
- 51–200
- Founded
- 199729 yrs
- Offices
- 1
- Services
- 9of 13
- Industries
- 3
- Stack tools
- 1
- Certifications
- 3
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingHaloPSADNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| HaloPSA | detected (public DNS) · support.netfriends.com · 7 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · netfriends.com · 7 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (offered)
- vCIO / consulting (not found)
- AI services (not found)
From netfriends.com/industries/legal, netfriends.com/services/netsafe, netfriends.com/industries/insurance, netfriends.com/info/service-level-agreement. Empty squares: not found on their pages.
Compliance frameworks named: HIPAASOC 2
3Industries served
HealthcarepageLegalpageInsurancepage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /industries/healthcare, /industries/legal, /industries/insurance.
4Support model
Published hours: Monday–Friday 08:30–17:30 (local time)
| Support hours | 24/7reported by the company · netfriends.com · 7 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 08:30–17:30reported by the company · netfriends.com · 7 Nov 2026 |
| 24/7 monitoring | yesreported by the company · netfriends.com · 7 Nov 2026 |
| After-hours / emergency line | yesreported by the company · netfriends.com · 7 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | response within 30 minutesreported by the company · netfriends.com · 7 Nov 2026 |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 3308 Durham-Chapel Hill Blvd #201, Durham, NC 27707Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Net Friends, Inc.Google Maps listing · google.com · 7 Nov 2026 |
| Legal name | Net Friends, Inc.their site’s structured data · netfriends.com · 7 Nov 2026 |
| Phone (switchboard) | +1 919-680-3763Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.9 / 5 from 91 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 51–200 staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · netfriends.com · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | SOC 2 Type II · ISO 27001reported by the company · netfriends.com · 7 Nov 2026 |
- Larger than 85% of the 102 MSPs in North Carolina with a known size.
- 1 stack tool found vs a median of 1 across 7,126 fully researched US MSPs.
- 9 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1997Foundedreported by the company · netfriends.com · 7 Nov 2026
- 2026Top Workplacesreported by the company · netfriends.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Durham
Benchmark Network SolutionsDurham · 11–50 staff
ITScoDurham · 11–50 staff
Surya Technologies, Inc.Durham
SAM IT SolutionsDurham · 11–50 staff
AT-NET ServicesCharlotte · 51–200 staff
AtoZinITCharlotte · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Durham · all MSPs in North Carolina · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 14 public pages read.
Logo: from cdn.prod.website-files.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.netfriends.com/
- www.netfriends.com/team
- www.netfriends.com/security
- www.netfriends.com/services/netsafe
- www.netfriends.com/industries/legal
- www.netfriends.com/industries/insurance
- www.netfriends.com/contact
- www.netfriends.com/industries/healthcare
- www.netfriends.com/security-tools
- www.netfriends.com/info/careers
- www.netfriends.com/info/service-level-agreement
- www.netfriends.com/security-tool/password-generator
- www.netfriends.com/reviews
- www.netfriends.com/blog-posts/news-observer-names-net-friends-a-winner-of-the-raleigh-durham-top-workplaces-2026-award
Anything not found stays empty. We never guess. Spot an error? Correct it.