MSP-US-NC-SOLACE-IT-SOLUTION
Solace IT Solutions
Managed service provider · Kernersville, North Carolina
11–50 staffFounded 2016
Last checked 8 Nov 2026 · 32 sourced facts
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“Simplify your business technology with Solace IT Solutions. We deliver Managed IT support, cybersecurity, and cloud services tailored for small to mid-sized businesses across North Carolina.”reported by the company · solaceits.com · 8 Nov 2026
- Staff / size
- 11–50
- Founded
- 201610 yrs
- Offices
- 2
- Services
- 11of 13
- Industries
- 0
- Stack tools
- 4
- Certifications
- 1
- Support
- Extended hours
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- DocumentationIT GlueDNS
- SecurityKnowBe4SiteRocketCyberSite
- Backupnot found
- MailMicrosoft 365DNS
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| IT Glue | detected (public DNS) · docs.solaceits.com · 8 Nov 2026 |
| KnowBe4 | partner badge on their site · solaceits.com · 8 Nov 2026 |
| RocketCyber | partner badge on their site · solaceits.com · 8 Nov 2026 |
| Datto (product not named) | partner badge on their site · solaceits.com · 8 Nov 2026 |
| Microsoft 365 (own mail) | detected (public DNS) · solaceits.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From solaceits.com/co-managed-it, solaceits.com/cloud-services, solaceits.com/managed-it-services, solaceits.com. Empty squares: not found on their pages.
Compliance frameworks named: HIPAACMMCNISTSOC 2ISO 27001GDPR
3Industries served
no industry pages found
| Client size targeted | “small and mid-sized businesses”reported by the company · solaceits.com · 8 Nov 2026 |
|---|
4Support model
Published hours: Monday–Friday 7am–7pm (local time)
| Support hours | Extended hoursreported by the company · solaceits.com · 8 Nov 2026 |
|---|---|
| Published hours | Monday–Friday 7am–7pmreported by the company · solaceits.com · 8 Nov 2026 |
| 24/7 monitoring | yesreported by the company · solaceits.com · 8 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 802 Birch Ln Suite 201, Kernersville, NC 27284Google Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | Kernesville, NCreported by the company · solaceits.com · 8 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Solace IT SolutionsGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 336-904-9100Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@solaceits.comreported by the company · solaceits.com · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 43 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 8 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 8 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · solaceits.com · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 38% of the 52 MSPs in North Carolina with a known size.
- 4 stack tools found vs a median of 2 across 3,165 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 2016Foundedreported by the company · linkedin.com · 8 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in North Carolina
Netsafe SolutionsMatthews · 11–50 staff
WingSweptGarner · 11–50 staff
Benchmark Network SolutionsDurham · 11–50 staff
ITScoDurham · 11–50 staff
Network EssentialsCharlotte · 11–50 staff
Benton Technology SolutionsRaleigh
Same town first, then similar size, stack and services. More: all MSPs in North Carolina · other MSPs offering help desk / it support.
10Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 13 public pages read.
Logo: from solaceits.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- solaceits.com/
- solaceits.com/about-us
- solaceits.com/our-team
- solaceits.com/co-managed-it
- solaceits.com/cloud-services
- solaceits.com/managed-it-services
- solaceits.com/contact-us
- solaceits.com/careers
- solaceits.com/network-email-security
- solaceits.com/compliance-as-a-service
- solaceits.com/areas-we-serve/lenovo-partner-king-nc
- solaceits.com/areas-we-serve/lenovo-partner-clemmons-nc
- solaceits.com/help-desk
Anything not found stays empty. We never guess. Spot an error? Correct it.