MSP-GB-WES-TRANSPARENT-IT
Transparent IT
Managed service provider · Stoke-on-Trent, West Midlands
24/7
Last checked 8 Nov 2026 · 16 sourced facts
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“Transparent IT are experts in a wide range of Business IT services including Managed IT Support, Professional Services and Cyber Security.”reported by the company · transparent-it.co.uk · 8 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 6of 13
- Industries
- 0
- Stack tools
- 3
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingFreshservice / FreshdeskDNS
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityMimecastSite
- Backupnot found
- Mailnot found
- Vendor, product not namedDattoSite
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Freshservice / Freshdesk | detected (public DNS) · support.transparent-it.co.uk · 8 Nov 2026 |
| Mimecast | partner badge on their site · transparent-it.co.uk · 8 Nov 2026 |
| Datto (product not named) | partner badge on their site · transparent-it.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (not found)
- VoIP / UCaaS (not found)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (not found)
From transparent-it.co.uk/it-support.php, transparent-it.co.uk. Empty squares: not found on their pages.
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
Published hours: Mon–Friday 9:00 AM–5:30 PM (local time)
| Support hours | 24/7reported by the company · transparent-it.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | Mon–Friday 9:00 AM–5:30 PMreported by the company · transparent-it.co.uk · 8 Nov 2026 |
| 24/7 monitoring | not published |
| After-hours / emergency line | not published |
| Help desk location | UK-basedreported by the company · transparent-it.co.uk · 8 Nov 2026 |
| Response time (as published) | answer all calls within 20 secondsreported by the company · transparent-it.co.uk · 8 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | 7 Dandillion Ave, Cheadle, Stoke-on-Trent ST10 1LR, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | We are based in the Midlands, however we support businesses throughout the UK.reported by the company · transparent-it.co.uk · 8 Nov 2026 |
| Trading name | Transparent ITGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | not published |
| Companies House | not published |
| Phone (switchboard) | +44 330 113 1104Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | info@transparent-it.co.ukreported by the company · transparent-it.co.uk · 8 Nov 2026 |
| Ownership | not published |
| Google rating | 5 / 5 from 2 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- size not published
- 3 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
- 6 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in Stoke-on-Trent
VIPRE Security GroupStoke-on-Trent · 201–500 staff
HOBB COMPUTER SERVICES LTDStoke-on-Trent · 1–10 staff
FifosysWolverhampton · 51–200 staff
BOLD ITTamworth · 11–50 staff
FirstNet Direct LtdTamworth
The Geek GuysCoventry · 1–10 staff
Same town first, then similar size, stack and services. More: all MSPs in Stoke-on-Trent · all MSPs in West Midlands · other MSPs offering help desk / it support.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 5 public pages read.
Logo: from transparent-it.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.