
MSP-GB-EAS-XPERIENCE-BURY-ST-
Xperience Bury St Edmunds
Managed service provider · Bury Saint Edmunds, East of England
240 staffFounded 1969
Website xperience-group.comLinkedIn
Last checked 7 Nov 2026 · 44 sourced facts
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“Your strategic IT support partner in Bury St Edmunds. Take the hassle out of managed IT services with Xperience.”reported by the company · xperience-group.com · 7 Nov 2026
- Staff / size
- 240
- Founded
- 196957 yrs
- Offices
- 8
- Services
- 10of 13
- Industries
- 5
- Stack tools
- 2
- Certifications
- 2
- Support
- –
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- SecurityHuntressSite
- BackupVeeamSite
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Huntress | partner badge on their site · xperience-group.com · 7 Nov 2026 |
| Veeam | named on their site · xperience-group.com · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (offered)
- SOC / MDR (offered)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (not found)
- Networking (not found)
- IT procurement (offered)
- vCIO / consulting (offered)
- AI services (offered)
From xperience-group.com/solutions/, xperience-group.com/solutions/cloud-it-services/it-support/it-support-bury-st-edmunds/, xperience-group.com/solutions/cyber-security/penetration-testing/, xperience-group.com/our-customers/industries/construction/. Empty squares: not found on their pages.
Compliance frameworks named: PCI DSSCyber EssentialsISO 27001GDPR
3Industries served
LegalpageManufacturingpageConstructionpageNonprofit / charitypageLogistics & transportpage
| Client size targeted | not published |
|---|
From the MSP’s industry pages and case studies. Sources: /our-customers/industries/legal-financial-and-clerical/, /our-customers/industries/manufacturing-and-distribution/, /our-customers/industries/construction/, /our-customers/industries/not-for-profit-charity-and-hospices/.
4Support model
hours not published
| Support hours | not published |
|---|---|
| Published hours | not published |
| 24/7 monitoring | not published |
| After-hours / emergency line | yesreported by the company · xperience-group.com · 7 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | 15 mins support responsereported by the company · xperience-group.com · 7 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Technology House, Western Way, Bury Saint Edmunds IP33 3SP, United KingdomGoogle Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | Antrim · South Lanarkshire · London · Gloucester · Norfolk · Banbury · United Kingdomreported by the company · xperience-group.com · 7 Nov 2026 |
| Service area (as published) | not published |
| Trading name | Xperience Bury St EdmundsGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | XPERIENCE GROUP HOLDINGS LIMITEDpublic register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Companies House | NI072792 · Active · SIC 62020 Information technology consultancy activities; 62090 Other information technology service activities · incorporated 1 June 2009public register · find-and-update.company-information.service.gov.uk · 7 Nov 2026 |
| Phone (switchboard) | +44 28 9267 7533Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Xperience Group Management Ltd (Ni637651)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 5 / 5 from 1 reviewGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | 240reported by the company · xperience-group.com · 7 Nov 2026 |
|---|---|
| Size band | 201–500 staffreported by the company · xperience-group.com · 7 Nov 2026 |
| LinkedIn company size | 51-200 employeesreported by the company · uk.linkedin.com · 7 Nov 2026 |
| Clients (as published) | 1500+reported by the company · xperience-group.com · 7 Nov 2026 |
| Microsoft partner | Microsoft Solutions Partnerpartner badge on their site · xperience-group.com · 7 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentials Plusreported by the company · xperience-group.com · 7 Nov 2026 |
- Larger than 96% of the 155 MSPs in East of England with a known size.
- 2 stack tools found vs a median of 1 across 3,277 fully researched UK MSPs.
- 10 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1969Foundedreported by the company · uk.linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
| Price | Per | Plan | Source |
|---|---|---|---|
| £28 + VAT | user / month | – | reported by the company · xperience-group.com · 8 Nov 2026 |
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Bury Saint Edmunds
Intercity TechnologyShefford · 201–500 staff
Cambridge SupportBury Saint Edmunds · 11–50 staff
Cambridge Cyber SecurityBury Saint Edmunds
Lighthouse ITLeigh-on-Sea · 11–50 staff
VmhostsNewmarket · 11–50 staff
Genmar Business IT SupportBishop's Stortford · 11–50 staff
Same town first, then similar size, stack and services. More: all MSPs in Bury Saint Edmunds · all MSPs in East of England · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 17 public pages read.
Logo: from xperience-group.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.xperience-group.com/solutions/cloud-it-services/it-support/it-support-bury-st-edmunds/
- www.xperience-group.com/about/team/
- www.xperience-group.com/about/who-we-are/
- www.xperience-group.com/solutions/
- www.xperience-group.com/solutions/crm/act-crm/
- www.xperience-group.com/solutions/erp/sage-200/
- www.xperience-group.com/contact-us/
- www.xperience-group.com/our-customers/industries/
- www.xperience-group.com/our-customers/industries/construction/
- www.xperience-group.com/solutions/erp/contracts365-erp-construction-software/
- www.xperience-group.com/our-customers/industries/legal-financial-and-clerical/
- www.xperience-group.com/partner/BT/
- www.xperience-group.com/partner/sage/
- www.xperience-group.com/careers/
- www.xperience-group.com/customer-support/
- www.xperience-group.com/solutions/cyber-security/penetration-testing/
- www.xperience-group.com/solutions/cyber-security/cyber-security-overview/
Anything not found stays empty. We never guess. Spot an error? Correct it.