6 managed service providers based in Bury Saint Edmunds. Most list help desk / IT support, cloud / Microsoft 365 / Azure and backup / disaster recovery; 2 offer a NOC or monitoring service, 2 a SOC or MDR service and 0 co-managed IT alongside an in-house team. The industries they most often name are construction, nonprofit / charity and education.
0 publish 24/7 support, 0 extended hours and 0 business hours only; the rest don’t say. 1 publish a per-user price: entry prices run from £28 to £28 a month (median £28). Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Bury Saint Edmunds
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
Xperience Bury St Edmunds · Bury Saint Edmunds has an after-hours line · states a response time (15 mins support response) · publishes a per-user price (£28 a month) · Google rating 5 from 1 review · names PCI DSS, Cyber Essentials and ISO 27001
Cambridge Support · Bury Saint Edmunds states a response time (response within 60 minutes) · Google rating 5 from 7 reviews · names Cyber Essentials, Cyber Essentials Plus and GDPR · Microsoft partner badge · holds Cyber Essentials Plus
Cambridge Cyber Security · Bury Saint Edmunds states a response time (24 hours a day, plus retainers and response) · names PCI DSS, Cyber Essentials and Cyber Essentials Plus · holds ISO 27001 · 8 services listed
EASY Software UK · Bury Saint Edmunds has an after-hours line · Google rating 4.3 from 3 reviews · names ISO 27001 and GDPR
Support hours in writing. 0 of 6 here publish their hours (0 24/7), and 2 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 3 state one (50%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are Cyber Essentials (3), GDPR (3) and ISO 27001 (3). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 2 show a Microsoft partner badge; 1 publish a per-user price. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in Bury Saint Edmunds?
6 MSPs in the directory have their HQ in Bury Saint Edmunds. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Bury Saint Edmunds?
1 of the 6 MSPs here publish a per-user monthly price. The lowest price each publishes runs from £28 to £28 per user a month, with a median of £28 (as published; some exclude VAT). Most MSPs quote after a call, so treat these as reference points. See published MSP pricing.
Which MSPs in Bury Saint Edmunds offer 24/7 support?
0 publish 24/7 support, and 2 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in East of England.
Which MSPs in Bury Saint Edmunds offer cybersecurity or a SOC?
Which MSPs in Bury Saint Edmunds specialise in construction?
2 name construction as an industry they serve; Cyber Essentials is the framework named most often here (3 MSPs). See them in East of England.
What should I check before hiring an MSP in Bury Saint Edmunds?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 3 of 6 MSPs here state a response time on their site.