11 managed service providers based in Telford. Most list help desk / IT support, cloud / Microsoft 365 / Azure and cybersecurity; 5 offer a NOC or monitoring service, 2 a SOC or MDR service and 2 co-managed IT alongside an in-house team. The industries they most often name are manufacturing, accounting and agriculture.
0 publish 24/7 support, 0 extended hours and 1 business hours only; the rest don’t say. None publishes a per-user price yet. Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Telford
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
Bespoke Computing Ltd · Telford Google rating 4.6 from 13 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · Microsoft partner badge · 13 services listed
Midland Computers Ltd · Telford states a response time (1 hour response) · Google rating 4.7 from 120 reviews · names Cyber Essentials · Microsoft partner badge · 12 services listed
Vector IT Systems · Telford states a response time (response of under 20 minutes) · Google rating 4.9 from 16 reviews · names NIST, Cyber Essentials and Cyber Essentials Plus · holds Cyber Essentials Plus · 9 services listed
Prime ICT Limited · Telford states a response time (2-minute response) · Google rating 5 from 3 reviews · names Cyber Essentials and Cyber Essentials Plus · 8 services listed
CRU Technologies Ltd · Telford has an after-hours line · Google rating 4.6 from 10 reviews · names Cyber Essentials · 8 services listed
Amery IT Support · Telford Google rating 5 from 38 reviews · names Cyber Essentials, Cyber Essentials Plus and GDPR · 8 services listed
Support hours in writing. 1 of 11 here publish their hours (0 24/7), and 2 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 3 state one (27%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are Cyber Essentials (6), Cyber Essentials Plus (4) and GDPR (3). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 3 show a Microsoft partner badge. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in Telford?
11 MSPs in the directory have their HQ in Telford. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Telford?
None of the MSPs here publishes a per-user price yet; they quote after a call. See published MSP pricing for what MSPs elsewhere charge.
Which MSPs in Telford offer 24/7 support?
0 publish 24/7 support, and 3 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in West Midlands.
Which MSPs in Telford offer cybersecurity or a SOC?
Can an MSP in Telford work alongside our in-house IT team?
Yes: 2 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in West Midlands.
Which MSPs in Telford specialise in manufacturing?
2 name manufacturing as an industry they serve; Cyber Essentials is the framework named most often here (6 MSPs). See them in West Midlands.
What should I check before hiring an MSP in Telford?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 3 of 11 MSPs here state a response time on their site.