42 managed service providers based in Birmingham. Most list help desk / IT support, cloud / Microsoft 365 / Azure and compliance; 22 offer a NOC or monitoring service, 8 a SOC or MDR service and 4 co-managed IT alongside an in-house team. The industries they most often name are legal, manufacturing and healthcare.
21 publish 24/7 support, 1 extended hours and 1 business hours only; the rest don’t say. 3 publish a per-user price: entry prices run from £15 to £100 a month (median £20). Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Birmingham
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
Spherica Business Solutions Limited · Birmingham publishes 24/7 support · Google rating 5 from 4 reviews · names Cyber Essentials Plus, ISO 27001 and GDPR · Microsoft partner badge · holds ISO 27001
Netitude · Birmingham publishes 24/7 support · Google rating 5 from 27 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · Microsoft partner badge · holds ISO 9001
OneAdvanced · Birmingham Google rating 3.6 from 45 reviews · names NIST, Cyber Essentials and Cyber Essentials Plus · 10 services listed
Electronic Business Systems · Birmingham Google rating 4.9 from 45 reviews · names PCI DSS, Cyber Essentials and Cyber Essentials Plus · 11 services listed
Probrand · Birmingham publishes 24/7 support · states a response time (answer all incoming calls within 10 seconds) · Google rating 4.9 from 78 reviews · names Cyber Essentials, ISO 27001 and GDPR · Microsoft partner badge
Aman's Computer Services · Birmingham publishes extended hours support · has an after-hours line · publishes a per-user price (from £20 a month) · Google rating 5 from 170 reviews · Microsoft partner badge
Support hours in writing. 23 of 42 here publish their hours (21 24/7), and 16 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 7 state one (17%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are Cyber Essentials (24), GDPR (19) and ISO 27001 (13). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 12 show a Microsoft partner badge; 3 publish a per-user price. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in Birmingham?
42 MSPs in the directory have their HQ in Birmingham. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Birmingham?
3 of the 42 MSPs here publish a per-user monthly price. The lowest price each publishes runs from £15 to £100 per user a month, with a median of £20 (as published; some exclude VAT). Most MSPs quote after a call, so treat these as reference points. See published MSP pricing.
Which MSPs in Birmingham offer 24/7 support?
21 publish 24/7 support, and 24 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in West Midlands.
Which MSPs in Birmingham offer cybersecurity or a SOC?
Can an MSP in Birmingham work alongside our in-house IT team?
Yes: 4 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in West Midlands.
Which MSPs in Birmingham specialise in legal?
11 name legal as an industry they serve; Cyber Essentials is the framework named most often here (24 MSPs). See them in West Midlands.
What should I check before hiring an MSP in Birmingham?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 7 of 42 MSPs here state a response time on their site.