MSP-US-MI-ISERV-MANAGED-IT-S
Iserv Managed IT Services
Managed service provider · Grand Rapids, Michigan
11–50 staffFounded 199524/7
Website iservworks.comLinkedIn
Last checked 7 Nov 2026 · 19 sourced facts
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“Grand Rapids Managed IT Services”reported by the company · iservworks.com · 7 Nov 2026
- Staff / size
- 11–50
- Founded
- 199531 yrs
- Offices
- 1
- Services
- 11of 13
- Industries
- 0
- Stack tools
- 0
- Certifications
- 0
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- Mailnot found
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (offered)
- NOC / monitoring (offered)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From iservworks.com/managed-access-security/, iservworks.com/it-support-grand-rapids/, iservworks.com/cyber-security-assessment/, iservworks.com/managed-it-grand-rapids/. Empty squares: not found on their pages.
Compliance frameworks named: PCI DSS
3Industries served
no industry pages found
| Client size targeted | not published |
|---|
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · iservworks.com · 7 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · iservworks.com · 7 Nov 2026 |
| After-hours / emergency line | not published |
| Help desk location | not published |
| Response time / SLA | not published |
5Location and company
Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.
| Headquarters | 4695 44th St SE Ste 175, Grand Rapids, MI 49512Google Maps listing · google.com · 7 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | While we serve multi-site customers nationwide, we maintain personal relationships that are essential for successful partnerships.reported by the company · iservworks.com · 7 Nov 2026 |
| Trading name | Iserv Managed IT ServicesGoogle Maps listing · google.com · 7 Nov 2026 |
| Legal name | not published |
| Phone (switchboard) | +1 616-493-3720Google Maps listing · google.com · 7 Nov 2026 |
| Business mailbox | not published |
| Ownership | not published |
| Google rating | 4.5 / 5 from 68 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | 11–50 staffreported by the company · linkedin.com · 7 Nov 2026 |
| LinkedIn company size | 11-50 employeesreported by the company · linkedin.com · 7 Nov 2026 |
| Clients (as published) | not published |
| Microsoft partner | not published |
| Vendor partner tiers | not published |
| Own certifications | not published |
- Larger than 19% of the 79 MSPs in Michigan with a known size.
- 0 stack tools found vs a median of 1 across 5,074 fully researched US MSPs.
- 11 of 13 services vs a median of 9.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Timeline
- 1995Foundedreported by the company · linkedin.com · 7 Nov 2026
Only dated, sourced items. Acquisitions and rebrands appear here when the MSP or a public register states them.
8Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
9Nearby and similar MSPs in Grand Rapids
Real IT SolutionsGrand Rapids · 11–50 staff
The KR GroupGrand Rapids · 11–50 staff
Fusion ITGrand Rapids · 11–50 staff
Arbora Managed ITGrand Rapids · 1–10 staff- West Michigan Tech ServicesGrand Rapids
Riverview ServiceGrand Rapids · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in Grand Rapids · all MSPs in Michigan · other MSPs offering help desk / it support.
10Revision history and sources
Researched 7 Nov 2026 (full pass), last checked 7 Nov 2026. 5 public pages read.
Logo: from iservworks.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
Anything not found stays empty. We never guess. Spot an error? Correct it.