MSP-US-MI-KAISER-IT-GROUP-LL

Kaiser IT Group LLC

Managed service provider · Grand Rapids, Michigan

Last checked 8 Nov 2026 · 12 sourced facts

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“Kaiser IT Group provides managed IT services, cybersecurity, Microsoft 365 support, and business technology solutions in Grand Rapids and West Michigan.”reported by the company · kaiseritgroup.com · 8 Nov 2026

Staff / size: –
Founded: –
Offices: 1
Services: 5of 13
Industries: 1
Stack tools: 1
Certifications: 0
Support: Business hours

1Stack: the tools we found

PSA / ticketingnot found
RMMnot found
Remote accessScreenConnectSite
Documentationnot found
Securitynot found
Backupnot found
MailMicrosoft 365DNS

Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.

Every tool with its source

Tool	How we know
ScreenConnect	detected (link on their site) · kaiseritgroup.com · 8 Nov 2026
Microsoft 365 (own mail)	detected (public DNS) · kaiseritgroup.com · 8 Nov 2026

2Services coverage

Help desk / IT support (offered)
Co-managed IT (not found)
NOC / monitoring (not found)
SOC / MDR (not found)
Cybersecurity (offered)
Cloud / Microsoft 365 / Azure (offered)
Backup / disaster recovery (not found)
Compliance (not found)
VoIP / UCaaS (not found)
Networking (offered)
IT procurement (not found)
vCIO / consulting (offered)
AI services (not found)

From kaiseritgroup.com/services/everything-it/, kaiseritgroup.com. Empty squares: not found on their pages.

3Industries served

Constructionpage

Client size targeted	not published

From the MSP’s industry pages and case studies. Sources: /services/construction-services/.

4Support model

Published hours: Mon–Fri 8 am–5 pm (local time)

Support hours	Business hoursreported by the company · kaiseritgroup.com · 8 Nov 2026
Published hours	Mon–Fri 8 am–5 pmreported by the company · kaiseritgroup.com · 8 Nov 2026
24/7 monitoring	not published
After-hours / emergency line	not published
Help desk location	not published
Response time / SLA	not published

5Location and company

HQ · Michigan

Outline: US Census Bureau cartographic boundaries. HQ position from its public map listing, to about 1 km.

Headquarters	4417 Broadmoor Ave SE, Grand Rapids, MI 49512Google Maps listing · google.com · 8 Nov 2026
Other offices	not published
Service area (as published)	not published
Trading name	Kaiser IT Group LLCGoogle Maps listing · google.com · 8 Nov 2026
Legal name	not published
Phone (switchboard)	+1 616-437-8892Google Maps listing · google.com · 8 Nov 2026
Business mailbox	not published
Ownership	not published
Google rating	5 / 5 from 1 reviewGoogle Maps listing · google.com · 7 Nov 2026

6Size, certifications and peers

Staff (their site)	not published
Size band	not published
LinkedIn company size	not published
Clients (as published)	not published
Microsoft partner	not published
Vendor partner tiers	not published
Own certifications	not published

Compared with peers

size not published
1 stack tool found vs a median of 1 across 8,920 fully researched US MSPs.
5 of 13 services vs a median of 8.

From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.

7Pricing (as published)

no prices published on the pages we read

Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.

8Nearby and similar MSPs in Grand Rapids

Same town first, then similar size, stack and services. More: all MSPs in Grand Rapids · all MSPs in Michigan · other MSPs offering help desk / it support.

9Revision history and sources

Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 9 public pages read.

Logo: from kaiseritgroup.com, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.

Pages we read

Anything not found stays empty. We never guess. Spot an error? Correct it.