9 managed service providers based in Harlow. Most list help desk / IT support, compliance and networking; 2 offer a NOC or monitoring service, 1 a SOC or MDR service and 1 co-managed IT alongside an in-house team. The industries they most often name are construction, education and manufacturing.
2 publish 24/7 support, 0 extended hours and 0 business hours only; the rest don’t say. 1 publish a per-user price: entry prices run from £25 to £25 a month (median £25). Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Harlow
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
First Stop IT Ltd · Harlow Google rating 4.9 from 16 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · Microsoft partner badge · holds Cyber Essentials · 13 services listed
Akhter Computers Ltd · Harlow has an after-hours line · Google rating 4.5 from 8 reviews · names GDPR · holds ISO 27001 · 10 services listed
Kyte IT Ltd · Harlow publishes 24/7 support · Google rating 5 from 12 reviews · names Cyber Essentials · Microsoft partner badge · holds Cyber Essentials Plus
Silent Infotech · Harlow publishes 24/7 support · names HIPAA
RodingTech Ltd · Harlow publishes a per-user price (£25 a month) · Google rating 5 from 46 reviews
Support hours in writing. 2 of 9 here publish their hours (2 24/7), and 1 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 0 state one (0%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are GDPR (3), Cyber Essentials (2) and Cyber Essentials Plus (2). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 3 show a Microsoft partner badge; 1 publish a per-user price. Ask what’s included per user and what’s billed hourly.
9 MSPs in the directory have their HQ in Harlow. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Harlow?
1 of the 9 MSPs here publish a per-user monthly price. The lowest price each publishes runs from £25 to £25 per user a month, with a median of £25 (as published; some exclude VAT). Most MSPs quote after a call, so treat these as reference points. See published MSP pricing.
Which MSPs in Harlow offer 24/7 support?
2 publish 24/7 support, and 4 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in East of England.
Which MSPs in Harlow offer cybersecurity or a SOC?
Can an MSP in Harlow work alongside our in-house IT team?
Yes: 1 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in East of England.
Which MSPs in Harlow specialise in construction?
3 name construction as an industry they serve; GDPR is the framework named most often here (3 MSPs). See them in East of England.
What should I check before hiring an MSP in Harlow?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 0 of 9 MSPs here state a response time on their site.