11 managed service providers based in St Albans. Most list cloud / Microsoft 365 / Azure, backup / disaster recovery and help desk / IT support; 4 offer a NOC or monitoring service, 4 a SOC or MDR service and 3 co-managed IT alongside an in-house team. The industries they most often name are manufacturing, retail and accounting.
5 publish 24/7 support, 0 extended hours and 3 business hours only; the rest don’t say. 2 publish a per-user price: entry prices run from £23 to £45 a month (median £34). Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in St Albans
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
Cyber Kaizen · St Albans publishes business hours support · has an after-hours line · states a response time (21-minute median response) · publishes a per-user price (from £45 a month) · Google rating 5 from 4 reviews
Jedi Services · St Albans publishes 24/7 support · states a response time (response time is under 15 minutes) · Google rating 5 from 9 reviews · names PCI DSS, Cyber Essentials and Cyber Essentials Plus · 12 services listed
AccrueTek · St Albans publishes 24/7 support · states a response time (15 min response) · Google rating 5 from 5 reviews · Microsoft partner badge · 9 services listed
Harbor Solutions · St Albans publishes 24/7 support · Google rating 5 from 5 reviews · names HIPAA, PCI DSS and ISO 27001 · holds ISO 27001
Omicron Solutions Ltd · St Albans publishes 24/7 support · Google rating 4.3 from 6 reviews · names NIST, PCI DSS and Cyber Essentials
CCOMM IT Solutions · St Albans has an after-hours line · Google rating 5 from 7 reviews · holds ISO 9001 · 10 services listed
Support hours in writing. 8 of 11 here publish their hours (5 24/7), and 4 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 4 state one (36%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are Cyber Essentials (5), GDPR (5) and ISO 27001 (5). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 4 show a Microsoft partner badge; 2 publish a per-user price. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in St Albans?
11 MSPs in the directory have their HQ in St Albans. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in St Albans?
2 of the 11 MSPs here publish a per-user monthly price. The lowest price each publishes runs from £23 to £45 per user a month, with a median of £34 (as published; some exclude VAT). Most MSPs quote after a call, so treat these as reference points. See published MSP pricing.
Which MSPs in St Albans offer 24/7 support?
5 publish 24/7 support, and 4 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in East of England.
Which MSPs in St Albans offer cybersecurity or a SOC?
Can an MSP in St Albans work alongside our in-house IT team?
Yes: 3 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in East of England.
Which MSPs in St Albans specialise in manufacturing?
3 name manufacturing as an industry they serve; Cyber Essentials is the framework named most often here (5 MSPs). See them in East of England.
What should I check before hiring an MSP in St Albans?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 4 of 11 MSPs here state a response time on their site.