5 managed service providers based in Hertford. Most list help desk / IT support, cloud / Microsoft 365 / Azure and backup / disaster recovery; 1 offer a NOC or monitoring service, 2 a SOC or MDR service and 2 co-managed IT alongside an in-house team. The industries they most often name are financial services, legal and manufacturing.
2 publish 24/7 support, 0 extended hours and 0 business hours only; the rest don’t say. 1 publish a per-user price: entry prices run from £70 to £70 a month (median £70). Filter this list by service, stack, industry, size or 24/7 support.
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Good places to start in Hertford
The six most fully documented MSPs here (most sourced facts, then name: no paid placement), and what each publishes that you can check.
ClevaGroup · Hertford publishes 24/7 support · states a response time (answering your needs in under 13 seconds) · Google rating 4.9 from 31 reviews · names Cyber Essentials and ISO 27001 · Microsoft partner badge
ITbuilder Ltd. · Hertford Google rating 4.9 from 23 reviews · names Cyber Essentials, Cyber Essentials Plus and ISO 27001 · Microsoft partner badge · 11 services listed
nicetouch IT · Hertford publishes a per-user price (£70 a month) · Google rating 5 from 10 reviews · names GDPR · Microsoft partner badge · holds Cyber Essentials Plus
Pilat Europe Ltd · Hertford Google rating 5 from 1 review · names ISO 27001 · holds ISO 27001
Support hours in writing. 2 of 5 here publish their hours (2 24/7), and 1 mention an after-hours line. Ask who answers at night, and whether that’s the same team.
A response time. Only 1 state one (20%). Ask for it in the contract, by priority.
Security and compliance. The frameworks named most here are ISO 27001 (3), Cyber Essentials (2) and GDPR (2). Naming a framework isn’t a certification: ask for the audit report or certificate.
Partner status and price. 3 show a Microsoft partner badge; 1 publish a per-user price. Ask what’s included per user and what’s billed hourly.
How many managed service providers are in Hertford?
5 MSPs in the directory have their HQ in Hertford. Each has a profile with its services, the tools we could see, industries served and published support hours, every fact with its source. Many also serve clients outside their home area.
How much does managed IT cost in Hertford?
1 of the 5 MSPs here publish a per-user monthly price. The lowest price each publishes runs from £70 to £70 per user a month, with a median of £70 (as published; some exclude VAT). Most MSPs quote after a call, so treat these as reference points. See published MSP pricing.
Which MSPs in Hertford offer 24/7 support?
2 publish 24/7 support, and 1 advertise 24/7 monitoring (systems watched around the clock, which is not the same as people answering the phone). See the 24/7 list in East of England.
Which MSPs in Hertford offer cybersecurity or a SOC?
Can an MSP in Hertford work alongside our in-house IT team?
Yes: 2 offer co-managed IT, where the MSP covers the help desk, monitoring or projects while your own IT staff stay in charge. See them in East of England.
Which MSPs in Hertford specialise in financial services?
1 name financial services as an industry they serve; ISO 27001 is the framework named most often here (3 MSPs). See them in East of England.
What should I check before hiring an MSP in Hertford?
Published support hours and who answers out of hours, a response time in the contract, proof behind any compliance claim (an audit report or certificate, not a logo), what the per-user price includes, and how you leave (notice period, handover of passwords and documentation). Only 1 of 5 MSPs here state a response time on their site.