MSP-GB-EAS-SPIDERWEB-SYSTEMS-
Spiderweb Systems IT Support
Managed service provider · Rayleigh, East of England
24/7
Website spiderwebsystems.co.uk
Last checked 8 Nov 2026 · 28 sourced facts
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“Proudly delivering 5-star IT Support in Essex, as rated by our clients! Trusted, proven, and certified in cyber security, all at lower costs.”reported by the company · spiderwebsystems.co.uk · 8 Nov 2026
- Staff / size
- –
- Founded
- –
- Offices
- 1
- Services
- 9of 13
- Industries
- 3
- Stack tools
- 0
- Certifications
- 2
- Support
- 24/7
1Stack: the tools we found
- PSA / ticketingnot found
- RMMnot found
- Remote accessnot found
- Documentationnot found
- Securitynot found
- Backupnot found
- MailMicrosoft 365DNS
Marks: DNS detected in public DNS, Site named or badged on their site, Job ad named in their job ad. “Not found” means not seen on public pages, not “not used”. See how we check.
Every tool with its source
| Tool | How we know |
|---|---|
| Microsoft 365 (own mail) | detected (public DNS) · spiderwebsystems.co.uk · 8 Nov 2026 |
2Services coverage
- Help desk / IT support (offered)
- Co-managed IT (not found)
- NOC / monitoring (not found)
- SOC / MDR (not found)
- Cybersecurity (offered)
- Cloud / Microsoft 365 / Azure (offered)
- Backup / disaster recovery (offered)
- Compliance (offered)
- VoIP / UCaaS (offered)
- Networking (offered)
- IT procurement (not found)
- vCIO / consulting (offered)
- AI services (offered)
From spiderwebsystems.co.uk/it-services/, spiderwebsystems.co.uk/it-support-essex/, spiderwebsystems.co.uk. Empty squares: not found on their pages.
Compliance frameworks named: Cyber EssentialsCyber Essentials Plus
3Industries served
HealthcarepageManufacturingpageEducationpage
| Client size targeted | “small businesses”reported by the company · spiderwebsystems.co.uk · 8 Nov 2026 |
|---|
From the MSP’s industry pages and case studies. Sources: /healthcare/, /manufacturing/, /higher-education/.
4Support model
24 hours, 7 days (as published)
| Support hours | 24/7reported by the company · spiderwebsystems.co.uk · 8 Nov 2026 |
|---|---|
| Published hours | not published |
| 24/7 monitoring | yesreported by the company · spiderwebsystems.co.uk · 8 Nov 2026 |
| After-hours / emergency line | yesreported by the company · spiderwebsystems.co.uk · 8 Nov 2026 |
| Help desk location | not published |
| Response time (as published) | 2-hour responsereported by the company · spiderwebsystems.co.uk · 8 Nov 2026 |
5Location and company
Outline: ONS ITL1 regions, contains OS data © Crown copyright and database right. HQ position from its public map listing, to about 1 km.
| Headquarters | Unit 28, Imperial Park, Rawreth Ln, Rayleigh SS6 9RS, United KingdomGoogle Maps listing · google.com · 8 Nov 2026 |
|---|---|
| Other offices | not published |
| Service area (as published) | not published |
| Trading name | Spiderweb Systems IT SupportGoogle Maps listing · google.com · 8 Nov 2026 |
| Legal name | Spiderweb Systems.net Ltd.reported by the company · spiderwebsystems.co.uk · 8 Nov 2026 |
| Companies House | 04007261 · Active · SIC 62012 Business and domestic software development; 62030 Computer facilities management activities; 62090 Other information technology service activities · incorporated 5 June 2000public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Phone (switchboard) | +44 1268 781400Google Maps listing · google.com · 8 Nov 2026 |
| Business mailbox | not published |
| Ownership | Corporate parent (Companies House) Roxwall Holdings Limited (16828745)public register · find-and-update.company-information.service.gov.uk · 8 Nov 2026 |
| Google rating | 5 / 5 from 21 reviewsGoogle Maps listing · google.com · 7 Nov 2026 |
6Size, certifications and peers
| Staff (their site) | not published |
|---|---|
| Size band | not published |
| LinkedIn company size | not published |
| Clients (as published) | not published |
| Microsoft partner | Microsoft Partnerpartner badge on their site · spiderwebsystems.co.uk · 8 Nov 2026 |
| Vendor partner tiers | not published |
| Own certifications | Cyber Essentials Plusreported by the company · spiderwebsystems.co.uk · 8 Nov 2026 |
- size not published
- 0 stack tools found vs a median of 2 across 2,540 fully researched UK MSPs.
- 9 of 13 services vs a median of 8.
From the public profiles on MSP Scope (sample sizes shown). Facts not found count as not found, so small or quiet websites score lower.
7Pricing (as published)
no prices published on the pages we read
Only prices the MSP publishes for its own managed service (per user or per device). See published MSP pricing.
8Nearby and similar MSPs in East of England
Via Wire LtdRayleigh
Opus TechnologyHitchin
Arc SystemsBasildon · 51–200 staff
Total Group InternationalLuton · 11–50 staff
Genmar Business IT SupportBishop's Stortford · 11–50 staff
NetmattersWymondham · 51–200 staff
Same town first, then similar size, stack and services. More: all MSPs in East of England · other MSPs offering help desk / it support.
9Revision history and sources
Researched 8 Nov 2026 (full pass), last checked 8 Nov 2026. 15 public pages read.
Logo: from spiderwebsystems.co.uk, the MSP’s own site, seen 8 Nov 2026; trimmed and resized only. Remove or replace it.
Pages we read
- www.spiderwebsystems.co.uk/
- www.spiderwebsystems.co.uk/experienced-it-support-company-essex/
- www.spiderwebsystems.co.uk/why-choose-us-as-your-local-it-support-provider/
- www.spiderwebsystems.co.uk/it-services/
- www.spiderwebsystems.co.uk/managed-services/
- www.spiderwebsystems.co.uk/it-support-essex/
- www.spiderwebsystems.co.uk/locations/
- www.spiderwebsystems.co.uk/it-support-pricing/
- www.spiderwebsystems.co.uk/cyber-security-essex/
- www.spiderwebsystems.co.uk/cyber-essentials-experts-essex/
- www.spiderwebsystems.co.uk/it-blog/
- www.spiderwebsystems.co.uk/healthcare/
- www.spiderwebsystems.co.uk/manufacturing/
- www.spiderwebsystems.co.uk/higher-education/
- www.spiderwebsystems.co.uk/careers/
Anything not found stays empty. We never guess. Spot an error? Correct it.